October 17, 2005

The Day My Internet Connections Go Kaput.

Thursday evening, my daughters asked why they cannot get connection into the internet. Kak Long as always wants to YM her friends, Ayin need to access the net for some information for the assignment which is due next Tuesday, Syia just want to play games, me blogging and surfing, what else ekk? Highest probability is that I may have forgotten to pay the streamyx bill. It's OK, would do that on Friday early morning before going to office.

I did that and called Syia to check whether the connection is up in the afternoon, when I get home they said, "no ma, the internet is still not OK". Busy with the preparation for iftar and later sahur, I forego the idea of checking what when wrong with the connection.

On saturday, since it was still not able to get connected to the internet, I called up the TM customer care line. You get the machine operator voice "tekan 1 untuk Bahasa Melayu, press 2 for English"
After you press 1 or 2, then you have to wait for another 6 numerical instructions, after that you wait if you can get connected to a human service operator. If you are unlucky they all busy and you will be entertained by some music.

Finally after getting to someone, told her my problem, she asked about the modem, told her I saw only 2 LED lighted up, the LAN LED wasn't lighted up. She said either the network cable or the modem itself. She asked if I could try to change the cable to check if the cable is the cause. If the modem is faulty I were to call again so that she can log a report for the technician to come and troubleshoot the modem.

When Ayin came home from school she was asking whether the internet was OK. Said no and told her the modem may be faulty and she was saying that she has to get some infor for her assignment which is due on Tuesday. Hubby and I took the modem to a computer shop but they said, it was 0.01% probability that the network cable would be faulty, it would be either the modem or the network card. The guy said to bring in the CPU for him to check and determine if the network card is faulty. If I eliminate the network card then I would be sure it is the Modem. For the modem I have to call TM to repair or replace.

Back to Ayin's problem, just remember that we do have the TMnet connection under Kak Long's account. I did it long before broadband was in. Using Kak Long's name to get a special rate as a student. It was like when she was in standard 6. Compared to streamyx the narrowband connection is terribly slow, but it is still available for use. Lucky I didn't disconnect it when we subscribed to streamyx. But this morning, as usual I just try to get into the net before work, but failed. I hope it is just a temporary line problem and hope that Ayin has finished her work. Otherwise....may have to think of some other option.

So if you all are NOT seing much of me nowadays, it is because my connection is still not OK.

30 comments:

bergen said...

We have a connection.

AuntyN said...

bergen, sure we DO,only the internet connection yang temporarytak ada. Other connections masih ada OK :-). :-)

atiza said...

aahhh...the joy and sorrow of having broadband..

rumah saya, broadband selalu je 'sakit'..banyak la alasan TM..ini la..itu la..macam2

shidah said...

bulan pose.... kena pose internet gak kot?

tj said...

AuntyN,

Saya connected thru the opis. Kalu outstation kat hotel tu laa. Kalu tak kat TM HotSpot (Kelana Jaya, D Utama, The Curve). Kalu tak kat maner coffee shop mana2 ke.

Abis tidak kat cc, joint ngan bbudak tuu.

Nii umah belom ada streamyx lagi nih...

Queen Of The House said...

Auntyn pakai router tak?
The TM people told me sometimes bila Streamyx meragam, to disconnect the router and connect the modem directly to the main PC.
But if you are not using router .... tak tahu lah pulak.

AuntyN said...

atiz: so far this is the first time my streamyx give me problems, since the beginning.

shidah : hahahaha, betui kena posa bertenet lah no.

Tj : Kat ofis no problem, unless leased line is down.
Kat kampung ni dah tak de dah CC, sbb tak ada business kut. kalau nak ke CC jauh lah pulak nak kena drive, :-)
Tak pe lah maybe nak kena kurangkan sikit kut bertenet ni.

AuntyN said...

QOTH : No using any router pun lah.

jem said...

aunty untung la sebab at last ada operator yang mengangkat. saya dulu, dia sruh tinggal no tepon, nanti dia call balik. tiga pat kali tinggal no baru dia call. tensen ja.

AuntyN said...

jem : betul ke? so far i have been lucky walaupun lama sikit tunggu tu. 2 kali I called, sekali lepas midnite, sekali lagi pagi.

norahelena said...

suka laa baca blog kak N ni..saya slalu baca di opis bila saya dah boring2 kerja. Nak relax jap..mesti saya bukak blog kak N. Tak mau panggil AuntyN. Rasa mcm tua sangat ..hehhe.

tgazfa said...

AN, saya nih dh lama nk merasa streamyx kat umah, apakan daya, jangankan streamyx, TMNet pon takleh nk subscribe..semua gara2 Telekom takmo kasik line kat umah...UWAAAA!!!!

AuntyN said...

norahelena : amboi nama dia gelemr habis ni hehehe. Selamat berkenalan. Terimakasih kerana sudi dan suka membaca celoteh Kak N ni. (Cewah!!, kita lagi taknak tua).

azfa : apasal TM tak nak kasi line? Sian nye dia!!

AdieJin said...

patutler senyap jer 2 3 hari sudah..ingatkan sibuk pergi berkonsert

CikNi said...

macam kami ni dok pakai dial-up le, rugi wo pakai streamyx (read=tak dak duit)

anggerik merah said...

Hope your connection get sort out. Rindu celoteh auntyN

Audra said...

Kak N,

TM Customer Service memang camtu... kalau dapat cakap ngan CS Exec dia (yang kalau time busy gilos, lepas tunggu sejam dua dapat la chance), dia akan instruct kita ikut standard manual dia (depending on the problem)..
kalau tak settle jugak dia akan create a log case and will tell us that an expert will call us within 3 days to solve our problem. In the meantime, we are told to be patient and wait since they are "trying their best" to help us. Duh!

Nak dial up actually boleh jugak, but kalau dah tak boleh nak connect ke TMNet, that means exchange sana ada problem la tu. Basic la - Tee Emm! ;)

Ely said...
This comment has been removed by a blog administrator.
Ely said...
This comment has been removed by a blog administrator.
Ely said...

cepat pulang dong!

AuntyN said...

Jin : Laa kan AdieJin production yang set kan concert tu, takkan boss tak tahu pulak concert ad ke tak? Itu lah senyap tak dapat nak layan YM....

CikNi : Bukan semua tempat ada streamyx tu, nasib kat kampung ada. Nasib tak disconnect TMnet tidak susahjugak budak2 tu. Mak dia tak pe connect kat ofis saja ni hehehe

Audra : standard lah tu...

Ely dan Anngerik. Blogging masih boleh dari ofis ni hehehe, syyyyy, nanti boss marah...

ibuVouge said...

auntyN
sori !!!Out of topic jap..
email aunntyN norm5426@yahoo.com kan
kite dah antar recipe..
minta maaf sbb lama sangat..

AuntyN said...

IbuVouge : Tak pe jaga kesihatan tu. Terimakasih.

norahelena said...

tak da entry baru ke Kak N. boring ni kat tempat keje. Nak ler baca.
Sronok baca kisah kak N pregnant kan anak2 semua. Saya ni pun tengah pregnant jugak ni. Teringin nak jumpa dengan K. N one day. kalau mai kulim hi tech tu..bole laa jumpa.

Kak Lady said...

AuntyN..bila tepon streamyx yang kak lady tak tahan bila dia cakap.."Terima kasih puan kerana menelefon stremyx...bla bla bla"..then suruh kita tunggu..dtg balik "terima kasih puan kerana menunggu..sila check bla bla bla"..then dtg balik "Terima kasih puan kerana menunggu...saya akan bla bla bla.." lerr...sampai berapa kali dah saya kene dengar dia cakap..."Terima kasih puan kerana menunggu..."..kalau ye pon bersopan santun..berpada-padalah..bill tepon pun nak kene bayar jugak...dah le penat menunggu...tekan butang tu..tekan butang ni...

Memang pon ade masa connections buat kita naik angin

Nero ...... said...

Hi nice blog.Kalau nak tel Tmnet tu mmg sakit hati Auntyn oiii..saya byk kali dah kena kat off ni sakit jiwa layan dorang..harap2 takle rosak lg modem kat office ni

atasya said...

AuntyN...alamak miss u lah...sorry for not telling u this earlier...i had to unpublish my website as i need to put more effort on my studies...but i'll keep reading your blog when i have time..and hopefully everything goes well with your connections

AuntyN said...

norahelena : bukan tak nak buat entry baru, tapi hari ni. my connection kat office pun buat hal.
Email me at norm5426@yahoo.com. Can arrange to meet soon OK?

Kak Lady : Memang pun , sabar je lah hehehe

Nero : Banyakkan sabr bulan posa ni Nero.....

atasya : Study more important girl, don't worry about me, I'll drop by when I have time if the blos is still there :-)

Ca California House Cleaning said...

Incredible blog. I admired your site and I will be
back once again to view it! I use much of my spare
time searching for blogs like yours.
I know that you love my work so, look up my based best business home online blog.

Anonymous said...

Looking for information and found it at this great site... Effexor shop patrick volvo volvo diesel gas mileage direct insurance travel travel Baccarat bambous Car dash gps system Gus brown pontiac buick whitby volvo truck sales louisville